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FAQs

VolunteerVoice is a review and insight platform for the voluntary sector — like Glassdoor, but for charities and nonprofits. Volunteers can anonymously share their experiences, while organisations gain valuable feedback and visibility.

Yes — it's completely free for volunteers to browse, read, and leave reviews. Charities can create a basic profile for free, with optional paid plans for additional features.

  • Volunteers: to share their experiences and help others choose where to give their time.
  • Charities & nonprofits: to learn from real-time feedback, engage with volunteers, and attract new supporters.
  • Corporate partners: to identify high-quality volunteering opportunities for staff.

Yes. All volunteer reviews are submitted anonymously — your name or contact details are never shared with the public or the organisation you're reviewing.

Think about your overall experience: onboarding, communication, support, how valued you felt, and the impact of the role. Be respectful, honest, and constructive.

Yes — if you create a (private) account, you'll be able to edit or remove your review at any time.

Yes. Organisations have a chance to view, respond, or flag reviews before they’re published — but they cannot delete or edit your content.

Yes. Verified charity admins can respond publicly to reviews, helping you provide context and show your commitment to improvement.

Our paid plans include options to feature your opportunities, especially through CSR partnerships with employers who promote volunteering

Yes. All reviews are checked for abusive or defamatory content. We also give charities a chance to flag reviews for review by our moderation team.

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