Effective Date: [25/07/2025]
Last Updated: [25/07/2025]
Welcome to VolunteerVoice (“we”, “us”, “our”, or “the Platform”). These Terms of Use (“Terms”) govern your use of our website, services, and platform. By accessing or using VolunteerVoice, you agree to comply with and be bound by these Terms. If you do not agree, please do not use the platform.
VolunteerVoice is an online platform that enables volunteers to leave feedback about their volunteering experiences and allows charities and nonprofit organisations to manage profiles, respond to reviews, and engage with the volunteer community.
You must be at least 16 years old to use VolunteerVoice. By using the platform, you confirm that you meet this requirement.
You may create an account to manage your reviews or charity profile.
You are responsible for maintaining the confidentiality of your account credentials.
You agree to provide accurate, current, and complete information during registration and to update it as needed.
We reserve the right to suspend or terminate any account that violates these Terms or engages in misuse.
Volunteers may submit honest, constructive reviews based on their personal experience.
Reviews must not contain defamatory, offensive, abusive, or false content.
We reserve the right to moderate, remove, or refuse reviews that violate our policies or applicable laws.
Charities may submit content including descriptions, logos, volunteer opportunities, and responses to reviews.
Organisations are responsible for ensuring that their content is accurate, lawful, and does not infringe on intellectual property rights.
You agree not to:
Post or transmit unlawful, defamatory, abusive, or harmful content
Impersonate any person or organisation
Use the platform for fraudulent or malicious purposes
Attempt to gain unauthorised access to other users’ accounts or the platform backend
Upload viruses, malware, or harmful code
We may suspend or terminate access if we determine you have violated these Terms.
All content on VolunteerVoice, including but not limited to logos, text, graphics, software, and design, is owned by or licensed to VolunteerVoice.
You may not copy, reproduce, distribute, or create derivative works from our content without our prior written consent.
Subscription fees are charged in accordance with our current pricing plans.
Payments can be made via direct debit, card payment links, or invoicing.
Subscriptions renew automatically unless cancelled in accordance with our cancellation policy.
Failure to pay may result in suspension or termination of access to premium features.
Reviews are subject to moderation for compliance with our content guidelines.
Charities are notified of new reviews before they are published and may respond or challenge content in accordance with our moderation process.
We reserve the right to make final decisions regarding the publication or removal of reviews.
The information provided on VolunteerVoice is for general information only.
Reviews reflect the personal opinions of volunteers and not those of VolunteerVoice.
We do not guarantee the accuracy, completeness, or usefulness of any content on the platform.
To the maximum extent permitted by law, VolunteerVoice is not liable for:
Any indirect, incidental, consequential, or punitive damages arising from your use of the platform
Loss of data, profits, goodwill, or business opportunities
Any content posted by users, including reviews and responses
We reserve the right to suspend or terminate your access to the platform, with or without notice, if we believe you have violated these Terms.
VolunteerVoice may update these Terms from time to time. Changes will be posted on this page with the revised date. Continued use of the platform indicates acceptance of the updated Terms.
These Terms are governed by and interpreted under the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
For any questions about these Terms, please contact:
Email: support@volounteervoice.co.uk